We ship orders via FedEx on Mondays and Wednesdays. Orders need to be in by Saturday at 3pm EST for Monday shipment and Monday by 3pm EST for Wednesday Shipment. All orders placed after Wednesday shipment cutoff will ship the following Monday. All orders are shipped in heat resistance packaging, frozen with ice packs but products may thaw during delivery. Due to the nature of the product, at this time we only offer next day services for shipping to ensure the quality of product. All orders placed online will receive a tracking number. While Fedex strives to deliver packages on time, we have no control once the package leaves our store. We recommend shipping to commercial addresses where possible so that food is not left outside. It is Fedex’s policy to leave the package if no one is home. We are not responsible if the product is damaged from being left outside. We do not ensure the quality or speed of delivery by our shipping vendors. We are not responsible for addresses entered incorrectly by the customer. Once the package leaves our store, we have no control over the way it is handled. All purchases will be shipped within 5 business days of the time orders are received. If you have any questions please don’t hesitate to call us.
All sales are final. The health department does not permit the return of any food items.
All of our products are manufactured in a facility that processes wheat, dairy, peanuts and other types of nuts.
Our Gluten free pizza shells are cooked in pans that are only used for gluten free pizzas, however they are cooked in an oven that does bake other items containing gluten.